Fix No Internet Access After Advanced SystemCare Scan: A Comprehensive Guide

Experiencing no internet access after running an Advanced SystemCare scan can be a frustrating issue. Many users rely on Advanced SystemCare to optimize their PC, expecting improved performance and security. However, in some instances, users find themselves disconnected from the internet after a scan and fix process. This guide will explore why this might happen and, more importantly, provide you with actionable steps to restore your internet connection and prevent this issue in the future.

It’s important to understand that Advanced SystemCare is a powerful tool designed to tweak various system settings for optimal performance. While generally safe, aggressive optimizations or specific settings might inadvertently affect your network configuration. This article, brought to you by the carcodepro.com experts, aims to provide a clear and helpful solution to this problem, ensuring you can get back online quickly and confidently.

Understanding Why Internet Access Might Be Lost

Before diving into solutions, let’s consider the potential reasons behind losing internet access after an Advanced SystemCare scan. The software offers a range of modules, and some of these could, under certain circumstances, impact your network connectivity. Here are a few possibilities:

Internet Boost Module: This module, designed to accelerate internet speed, optimizes network settings. While usually beneficial, incorrect optimizations or conflicts with existing network configurations could lead to connection problems.
Firewall Module: Advanced SystemCare checks your firewall status. Although it primarily detects and helps enable firewalls, in rare cases, changes during the scan process might affect network rules, potentially blocking internet access.
System Optimization: This module tweaks system settings for better performance. Some system-level optimizations could indirectly influence network services or drivers.
Registry Cleaner: While designed to remove only junk and invalid registry entries, overly aggressive cleaning might, in very rare scenarios, affect network-related registry settings.
Driver Updates (Hardware Health): Though less likely to directly cause internet disconnection immediately after a scan, driver updates initiated around the same time could sometimes lead to network adapter issues after a reboot, which might coincide with a post-scan restart.

It’s crucial to note that losing internet access after an Advanced SystemCare scan is not a common occurrence, and the software is generally safe to use. However, understanding these potential areas of conflict helps in targeted troubleshooting.

Troubleshooting Steps to Restore Internet Access

If you find yourself without internet after an Advanced SystemCare scan, don’t panic. Here’s a step-by-step guide to help you restore your connection:

1. Restart Your Computer and Network Devices

This is the most basic yet often effective first step. A simple restart can resolve temporary glitches or conflicts.

Restart your computer: Completely shut down your PC and then turn it back on.
Restart your modem and router: Unplug both your modem and router from the power outlet. Wait for about 30 seconds, then plug the modem back in first. Once the modem is online (check the indicator lights), plug the router back in. Allow a few minutes for both devices to fully restart and re-establish a connection.

After restarting, check if your internet connection is restored.

2. Check Network Connections in Windows

Windows has built-in tools to diagnose and fix network problems.

Open Network Troubleshooter: Right-click the network icon in your system tray (usually in the bottom right corner of your screen) and select “Troubleshoot problems”. Windows Network Diagnostics will attempt to identify and fix any network issues. Follow any on-screen prompts.
Alt text: Windows Network Troubleshooter option in system tray context menu, used to diagnose and fix network connection problems after Advanced SystemCare scan.
Check Network Adapter Status:
- Press Windows Key + R, type ncpa.cpl, and press Enter. This opens the Network Connections window.
- Check if your network adapter (e.g., Ethernet or Wi-Fi) is enabled. If it’s disabled, right-click it and select “Enable”.
- If it’s enabled, right-click and select “Diagnose”. Windows will again try to identify and fix issues.
Alt text: Network Connections window in Windows showing Ethernet and Wi-Fi adapters, used to check adapter status and diagnose connection issues after Advanced SystemCare scan.

3. Release and Renew IP Address

Sometimes, network issues are related to IP address conflicts or incorrect IP configurations. Releasing and renewing your IP address can resolve these problems.

Open Command Prompt as Administrator: Press Windows Key, type cmd, right-click “Command Prompt” and select “Run as administrator”.
Type the following commands one by one, pressing Enter after each:
- ipconfig /release
- ipconfig /renew
- ipconfig /flushdns
Alt text: Command Prompt window showing ipconfig commands used to release, renew IP address and flush DNS cache to fix internet connection after Advanced SystemCare scan.

Close the Command Prompt and check your internet connection.

4. System Restore

If the problem started immediately after the Advanced SystemCare scan, using System Restore to revert your system to a point before the scan can be a quick solution. System Restore undoes system changes without affecting your personal files.

Open System Restore: Press Windows Key, type “system restore”, and select “Create a restore point”. In the System Properties window, click “System Restore…”.
Choose a restore point: Select “Choose a different restore point” and click “Next”. Select a restore point dated before you ran the Advanced SystemCare scan.
Follow on-screen instructions: Click “Next” and then “Finish” to start the system restore process. Your computer will restart and revert to the chosen restore point.
Alt text: System Restore window in Windows, used to revert system changes and potentially fix no internet access issue after Advanced SystemCare scan.

Caution: System Restore will undo system changes made after the selected restore point. Any software installations or system settings changes made after that point will be reverted.

5. Check Advanced SystemCare Rescue Center

Advanced SystemCare has a “Rescue Center” that allows you to undo changes made by certain modules, including “Internet Boost” and “System Optimization”.

Open Advanced SystemCare and navigate to “Rescue Center”. (This feature might be located within “Toolbox” or a similar section depending on your ASC version).
Look for “Rescue Internet Boost” or “Rescue System Optimization”. If you find these options, use them to undo the changes made by these modules.
Restart your computer after using the Rescue Center and check your internet connection.
Alt text: Advanced SystemCare Rescue Center interface, showing options to undo changes from Internet Boost and System Optimization, helpful for fixing internet loss after scan.

6. Review Firewall Settings (If Applicable)

If you suspect the Firewall module might be involved, check your Windows Firewall settings.

Open Windows Defender Firewall: Press Windows Key, type “firewall”, and select “Windows Defender Firewall”.
Check Firewall Status: Ensure the firewall is turned on (recommended for security).
Restore Default Firewall Settings (If Necessary): If you suspect incorrect firewall rules, click “Restore defaults” in the left-hand menu. This will reset the firewall to its default configuration.
Alt text: Windows Defender Firewall settings panel, showing options to check firewall status and restore default settings, relevant when troubleshooting internet access loss after Advanced SystemCare scan.

Caution: Restoring default firewall settings might remove custom firewall rules you have set up.

7. Manually Check Network Configuration

In some cases, Advanced SystemCare might have altered specific network settings. You can manually verify and adjust these.

Open Network Connections (as described in Step 2: ncpa.cpl).
Right-click your active network adapter and select “Properties”.
Select “Internet Protocol Version 4 (TCP/IPv4)” and click “Properties”.
Ensure “Obtain an IP address automatically” and “Obtain DNS server address automatically” are selected. Unless you have a specific reason to use static IP addresses, these options should be enabled for most home and general users.
Alt text: Internet Protocol Version 4 (TCP/IPv4) Properties window in Windows, showing options to obtain IP and DNS addresses automatically, important for network configuration after Advanced SystemCare scan.
If you were using custom DNS servers (e.g., Google DNS or Cloudflare DNS), note them down before changing to “Obtain DNS server address automatically”. You can re-enter them later if needed.

Click “OK” in both Properties windows and check your internet connection.

8. Update Network Adapter Drivers

While less likely to be the direct cause immediately after a scan, outdated or corrupted network adapter drivers can sometimes lead to intermittent or complete internet connectivity loss.

Open Device Manager: Right-click the Start button and select “Device Manager”.
Expand “Network adapters”.
Right-click your network adapter (Ethernet or Wi-Fi) and select “Update driver”.
Choose “Search automatically for drivers”. Windows will search for and install any updated drivers.
Alt text: Device Manager showing Network Adapters section, used to update network driver to resolve potential internet connection issues after Advanced SystemCare scan.
Restart your computer after updating drivers.

9. Temporarily Uninstall Advanced SystemCare (as a Test)

As a last resort for troubleshooting, you can temporarily uninstall Advanced SystemCare to see if it is indeed the cause of the internet connectivity issue.

Uninstall Advanced SystemCare: Go to “Control Panel” -> “Programs” -> “Uninstall a program”. Find “Advanced SystemCare” in the list, right-click it, and select “Uninstall”. Follow the uninstallation instructions.
Alt text: Uninstall or change program list in Windows Control Panel, highlighting Advanced SystemCare for uninstallation to troubleshoot internet loss after scan.
Restart your computer after uninstalling.
Check your internet connection. If your internet is restored after uninstalling, it strongly suggests that Advanced SystemCare or its settings were contributing to the problem.

If uninstalling resolves the issue, you can reinstall Advanced SystemCare later. When reinstalling, pay close attention to the settings you choose, especially for modules like “Internet Boost” and “Firewall,” and consider using the default settings initially.

Preventing Future Internet Access Issues

To minimize the chances of encountering “no internet access” issues after using Advanced SystemCare in the future, consider these preventative measures:

Review Scan Settings: Before running a scan, especially in “Manual Mode”, carefully review the modules you select. If you are concerned about network stability, you might initially deselect “Internet Boost” or modules that could potentially modify network settings.
Use AI Mode Carefully: While “AI Mode” is designed to be intelligent, monitor your system after the scan. If you experience any unexpected issues, consider switching to “Manual Mode” for more granular control over optimizations.
Create System Restore Points Regularly: Before running any system optimization software, including Advanced SystemCare, it’s a good practice to create a system restore point. This allows for easy rollback if anything goes wrong.
Check “Ignore List”: Familiarize yourself with the “Ignore List” in Advanced SystemCare settings. If you identify specific settings or items that consistently cause issues, you can add them to the ignore list to prevent them from being modified in future scans.
Update Advanced SystemCare Regularly: Ensure you are using the latest version of Advanced SystemCare. Software updates often include bug fixes and improvements that can enhance stability and prevent unexpected issues.
Alt text: Advanced SystemCare options menu with “Check for updates” highlighted, emphasizing the importance of software updates for stability and issue prevention.

Conclusion

Losing internet access after an Advanced SystemCare scan is an uncommon but solvable problem. By following the troubleshooting steps outlined in this guide, you should be able to restore your connection and identify the potential cause. Remember to proceed systematically, starting with the simplest solutions like restarting devices and checking network connections.

While Advanced SystemCare is a valuable tool for PC optimization, understanding its features and settings is crucial for preventing unintended consequences. By being proactive and following the preventative tips, you can continue to use Advanced SystemCare to maintain your PC’s performance and security without compromising your internet connectivity.

If you continue to experience persistent internet issues after using Advanced SystemCare, consider contacting IObit’s technical support for further assistance or consulting with a professional IT technician. And for more tech troubleshooting guides and car maintenance tips, remember to visit carcodepro.com.